Luxury Wrap & Co is based in Chicago, Illinois. This policy explains how we collect, use, and share your personal information when you visit our website, create an account, or place an order.
Information We Collect
We collect information you provide, including your name, email address, billing and shipping addresses, account details, and messages sent to customer support.
Our store is hosted by Shopify, which also processes information needed to operate the website, complete transactions, and help prevent fraud. This may include device, browser, and usage information, along with essential cookies.
How We Use Your Information
We use your information to:
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Process payments and fulfill orders.
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Manage your account.
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Send order confirmations and delivery updates.
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Respond to questions and resolve product issues.
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Maintain and protect our store.
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Send marketing communications when you subscribe.
You can unsubscribe from marketing emails using the unsubscribe link provided. Order and service communications may still be sent when necessary.
Sharing Your Information
We share information with Shopify, payment processors, and shipping providers as needed to operate our store and fulfill your orders. We may also disclose information when required by law.
We do not sell your personal information or use Google Analytics, Meta pixels, or TikTok pixels.
Cookies
Our store uses cookies and similar technologies to support features such as shopping carts, account access, checkout, and security. You can manage cookies through your browser settings, although disabling them may affect store functionality.
Data Retention & Security
We retain information as needed to fulfill orders, provide support, maintain business records, and meet applicable obligations.
We take reasonable steps to protect your information, but no online system can guarantee complete security.
International Processing
Shopify and our service providers may process information outside your country of residence.
Your Privacy Requests
Depending on your location, you may have rights to access, correct, or request deletion of your personal information, subject to applicable exceptions.
To make a request, email info@luxurywrapco.com.
Policy Updates
We may update this policy as our business or practices change. The current version will be published on this page.
Contact
For privacy questions, contact info@luxurywrapco.com.
Luxury Wrap & Co
Chicago, Illinois, United States